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Consumer Help Links

Better Business Bureau | Consumer Organizations & Professional Associations

Local and State Agencies | Federal Organizations Links



Better Business Bureau

AUTOLINE -- mediation and arbitration of car complaints

BBB OnLine (look for the "CARE" symbol to assure honest dealings)

Better Business Bureau On-line Complaint Form (national)

Better Business Bureau- National Main Site


Consumer Organizations & Professional Associations

American Association of Individual Investors

American Arbitration Association

American Association of Retired Persons (AARP)

American Consumer Institute

American Council on Consumer Interests

American Society of Home Inspectors

American Society of Travel Agents

Association of Certified Fraud Examiners

Association for Consumer Research

BoatUS: industry-sponsored mediation of consumer complaints about boats

California Consumer Rights Association

Call for Action (network of consumer help centers)

CalPIRG (California Public Interest Research Group unofficial site)

California Utility Consumers' Action Network

Center for Auto Safety

Center for Democracy & Technology ( net privacy issues)

Center for Science in the Public Interest

Coalition Against Insurance Fraud

Coalition Against Unsolicited Commercial Email (spam)

Coalition for Consumer Rights (Chicago)

Commercial Alert: a Ralph Nader anti-commercialism and advertising

Community Associations Institute: for homeowners assns, coops,

Consumer Action (San Francisco) Consumer Attorneys of California

Consumer Federation of America

Consumers League of New Jersey

Consumers Against Supermarket Privacy Invasion (anti-scan-card page)

Consumers Union consumer advocacy and issues site

Consumers Union en espanol (in Spanish)

Consumer Watchdog: Foundation for Taxpayer & Consumer Rights

Consumers' Voice: advocates on telecom issues

Council of Better Business Bureaus

DigitalConsumer.org: seeks personal rights to copy music, etc.

Direct Marketing Assn (DMA) consumer tips

Direct Selling Association Code of Ethics

Electronic Privacy Information Center

Foundation for Taxpayer and Consumer Rights

ID Theft Resource Center Insurance Information Institute

Medicare Rights Center

National Association of Attorneys General (NAAG)

National Association of Consumer Advocates

National Assn. of Consumer Bankruptcy Attorneys

National Assn. of Insurance Commissioners

National Association of the Remodeling Industry (NARI)

Financial Industry Regulatory Authority

National Association of State Utility Consumer Advocates

National Center for Financial Education

National Charities Information Bureau

National Coalition for Consumer Education/LifeSmarts

National Consumer Law Center

National Consumers League

Consumer Assistance Directory: National Consumer Organizations

National Consumer Organizations (list)

National Foundation for Consumer Credit (Consumer Credit Counseling)

National Fraud Information Center (National Consumers League -- info)

Netcheck Commerce Bureau (similar to BBB)

North American Securities Administrators Association

Organic Consumers Association

Pennsylvania Consumer Action Network Online Privacy Alliance (businesses for voluntary privacy standards)

PlanetFeedback: send complaints/comments to companies online

Privacy Rights Clearinghouse

Public Citizen founded by Ralph Nader

Public Interest Research Groups (USPIRG & state PIRGs

SOCAP -- Society of Consumer Affairs Professionals in Business

Tenants Union (directory of resources nationwide)

ToySafety.org: compilers of annual "10 Worst Toys" list

TRAC -- Telecommunications Research & Action Center 


Local and State Agencies

Arizona Attorney General

Arkansas Attorney General consumer protection

Banking Regulators by state (homepages)

California Attorney General consumer information/complaints

California Bureau of Auto Repair

California Contractors State Licensing Board

California Dept. of Consumer Affairs

CA Los Angeles County Dept. of Consumer Affairs

CA Office of Privacy Protection

CA San Francisco Consumer Advocate (weights and measures, agriculture)

Colorado Office of Consumer Counsel (utilities)

Connecticut Attorney General Consumer Tips

Connecticut Dept. of Banking

Connecticut Dept. of Consumer Protection

Delaware Attorney General consumer information

Doctor licensing boards by state (those on-line only)

Florida Attorney General's Office

Florida Dept. of Agriculture Division of Consumer Services

Florida Broward County Consumer Affairs Division

Florida's Hillsborough County Consumer Protection Agency

Florida Miami-Dade County Consumer Services Dept.

Florida's Orange County Consumer Fraud Unit

Florida Palm Beach County Consumer Affairs Division

Florida's Pinellas County State Attorney Consumer Protection

Georgia Governor's Office of Consumer Affairs

Hawaii selected regulations from Dept. of Commerce & Consumer Affairs

Idaho Attorney General Consumer Protection

Illinois Attorney General's Office

Illinois: City of Chicago Dept. of Consumer Services

Indiana Attorney General's Office complaint form

Indiana Office of the Utility Consumer Counselor

Iowa Attorney General Consumer Protection Division

Kansas Attorney General Consumer Protection

Kansas Insurance Department

Louisiana Attorney General

Maine Attorney General Consumer Protection Unit

Maryland Attorney General

Maryland Montgomery County Division of Consumer Affairs

Maryland's Office of People's Advocate (utility advocate)

Massachusetts Attorney General

Massachusetts: Cambridge Consumers' Council

Massachusetts: Cape Cod Consumer Assistance Council

Mass. Home Improvement Contractor Registration lookup

Massachusetts Metro West Consumer Assistance Office

Massachusetts Office of Consumer Affairs

Medicine/Medical/Doctor licensing boards state by state

Michigan Dept. of Consumer & Industry Services (selected laws)

Mississippi Attorney General Consumer Protection Division

Missouri Office of Public Counsel (utilities)

Montana Dept. of Administration Consumer Protection

Nebraska Attorney General

Nevada Attorney General Bureau of Consumer Protection

Nevada Consumer Affairs Division

New Hampshire Attorney General Consumer Protection Bureau

New Jersey Division of Consumer Affairs

New York Attorney General consumer information

NYC Department of Consumer Affairs

NYC Dept. of Consumer Affairs "Consumer Campus" - info for college students

NYC Public Advocate Consumer Complaining

New York State Consumer Protection Board

NY State Office of Professions (check licensing and disciplinary actions of 38 categories of professionals)

NY Suffolk County Office of Consumer Affairs

New York, Ulster County Consumer Fraud Bureau

N Westchester County Department of Consumer Protection

North Carolina Attorney General Consumer Protection

North Dakota Attorney General

Ohio Attorney General consumer info and complaint form

Ohio Consumers' Counsel

Oklahoma Attorney General consumer protection

Oregon Attorney General

Oregon Dept. of Consumer and Business Services

Pennsylvania Attorney General's Bureau of Consumer Protection

Pennsylvania Office of Consumer Advocate (utilities)

Pennsylvania Utilities Commission Information

Pharmacy state regulatory boards

San Francisco's Consumer Advocate

South Carolina Department of Consumer Affairs

South Dakota Attorney General's Office

State and Local Consumer Agencies (Pueblo's master list)

State and Local Government Directory (all agency types)

State banking departments

State insurance departments

State government homepages

State securities regulators (addresses and links)

Tennessee Division of Consumer Affairs

Texas Attorney General's Consumer Information page

Utah Attorney General

Utah Division of Consumer Protection

Vermont Attorney General consumer information

Virginia Attorney General

Virginia Beach Consumer Affairs Division

Virginia Office of Consumer Affairs

West Virginia Attorney General's office

Wisconsin Attorney General consumer news


Federal Organizations Links

U.S. Department of Agriculture

Commodity Futures Trading Commission

Consumer.Gov -- Federal Government's MEGA - Consumer Site

Consumer Information Center (Pueblo, CO)

Consumer Product Safety Commission

Consumer Sentinel: Joint Federal/State/Local complaint database

CyberCrime.Gov: DOJ resource about computer crime

Federal Communications Commission

Comptroller of the Currency ("national" banks)

Department of Transportation: aviation consumer protection division

Environmental Protection Agency

Dept. of Housing & Urban Development (HUD)

Federal Reserve Bank Consumer Information

Fed Sales: Government Auctions, Surplus, etc.

Federal Trade Commission

Federal Trade Commission Online Consumer Complaint Form

First Gov: US Government Information By Subject

Food and Drug Administration

Government Guide - Get Online Complaint Forms By Topic

National Highway Traffic Safety Administration

U.S. Postal Inspection Service

Securities and Exchange Commission Fraud/Complaint Center

Seniors.Gov: Information from Federal Agencies For Senior Citizens



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